Job Opening: Support Technician (On-site in São Paulo—Liberdade)

• Responsibilities

Experience in this role or related fields is required

Preventive maintenance of EQUIPMENT/HARDWARE for the Alcatel and Attimo telephone systems

Monitoring; Configuration;

User support; Needs assessment and equipment/asset management, including extensions/terminals.

• Requirements

Proven ability to provide efficient technical support

and resolve voice and data-related issues;

Experience in configuring, deploying, and

maintaining IP telephony and VoIP systems.

Exceptional communication skills, enabling

clear interactions with customers and colleagues.

Availability to work during the training period in Santana do Parnaíba, São Paulo;

A Category B driver’s license is a plus.

• Pluses

Certification in networking and communications, preferably

from Alcatel and Huawei

(equivalents from other manufacturers will be accepted).

• Desirable Certifications

Certification in networking and communications, preferably from Alcatel and Huawei (CCNA, Voice, or equivalent will be accepted). Languages: English is a plus.

• Benefits

On-site cafeteria;

TotalPass (gyms and wellness programs);

Bradesco health insurance (no copay);

Dental insurance (50% covered by the company);

Educational incentives;

Life insurance;

Private pension plan.